Contributors
Mohammad J. Abdolmohammadi
Bentley College
AUDITING
Michael Alles
Rutgers University
ELECTRONIC COMMERCE
Connie Anderson
PROFESSIONAL EDUCATION
Marcia Anderson
Southern Illinois University, Carbondale
BEHAVIORAL SCIENCE MOVEMENT
EMPLOYEE DISCIPLINE
SCIENTIFIC MANAGEMENT
Carolyn H. Ashe
University of Houston Downtown
OUTSOURCING IN THE BUSINESS ENVIRONMENT
RECORDS MANAGEMENT
Thomas Baird
Ball State University
BUSINESS MARKETING
CONSUMER AND BUSINESS PRODUCTS
CUSTOMER SERVICE
DISCOUNT STORES
MARKETING CONCEPT
PACKAGING
PRODUCT LABELING
TELEMARKETING
C. Richard Baker
Adelphi University
INDEPENDENCE STANDARDS BOARD
RISK MANAGEMENT
Laurie Barfitt
Delta State University
CONSUMER PRODUCT SAFETY ACT OF 1972
FAIR PACKAGING AND LABELING ACT OF 1966
FEDERAL TRADE COMMISSION ACT OF 1914
FOOD, DRUG, AND COSMETIC ACT OF 1938
ROBINSON-PATMAN ACT OF 1936
STAGGERS RAIL AND MOTOR CARRIER ACTS OF 1980
Lloyd W. Bartholome
Utah State University
MANAGEMENT INFORMATION SYS TEMS
Marsha L. Bayless
Stephen A. Austin State University
ELECTRONIC MAIL
Jean C. Bedard
Bentley College
ANALYTICAL PROCEDURES
Dennis R. Beresford
University of Georgia
FINANCIAL ACCOUNTING STANDARDS BOARD
Robert G. Berns
Bowling Green State University
DECA
ENTREPRENEURSHIP
Craig A. Bestwick
San Francisco, California
CAREERS IN LAW FOR BUSINESS
Keith A. Bice
Bingham McHale LLP
CONTRACTS
Heather Bigley
University of Houston
COMMUNICATIONS IN BUSINESS
Lauren G. Block
Baruch College
CONSUMER BEHAVIOR
Charlotte J. Boling
University of Western Florida
INFORMATION TECHNOLOGY
Shaheen Borna
Ball State University
INTERNATIONAL MARKETING
Richard F. Bortz
Southern Illinois University, Carbondale
JOB ANALYSIS AND DESIGN
David A. Bowers
Case Western Reserve University
BUSINESS CYCLE
Louis Braiotta, Jr.
SUNY, Binghampton
AUDIT COMMITTEES
Clarice P. Brantley
Pensacola, Florida
SEXUAL HARASSMENT
Betty J. Brown
Ball State University
FINANCIAL LITERACY
SPREADSHEETS
TRANSPORTATION
Clifford Brown
Bentley College
ACTIVITY-BASED MANAGEMENT
COST ALLOCATION
Michael Brun
Illinois State University
FACTORS OF PRODUCTION
Phyllis Bunn
Delta State University
CONSUMER PRODUCT SAFETY ACT OF 1972
FAIR PACKAGING AND LABELING ACT OF 1966
FEDERAL TRADE COMMISSION ACT OF 1914
FOOD, DRUG, AND COSMETIC ACT OF 1938
ROBINSON-PATMAN ACT OF 1936
SHERMAN ANTITRUST ACT OF 1890
STAGGERS RAIL AND MOTOR CARRIER ACTS OF 1980
Charles H. Calhoun
Englewood, Colorado
CERTIFIED INTERNAL AUDITOR
FOREIGN CORRUPT PRACTICES ACT OF 1977
Patrick Casabona
St. John's University
DERIVATIVES
Joseph D. Chapman
Ball State University
PERSONAL SELLING
Judith Chiri
Colorado Springs, Colorado
CAREERS: AN OVERVIEW
Frederick D.S. Choi
New York University
INTERNATIONAL FEDERATION OF ACCOUNTANTS
Diane M. Clevesy
CORPORATE EDUCATION
B. Douglas Clinton
Northern Illinois University
STATEMENTS ON MANAGEMENT ACCOUNTING
John L. Conant
Indiana State University
SUPPLY AND DEMAND
Tena B. Crews
University of South Carolina
WORK GROUPS (TEAMS)
Lori A. Dailey
MASS MARKETING
Henry H. Davis
Eastern Illinois University
INTEREST RATES
Amy Lynn DeVault
Roosevelt University
SERVICE INDUSTRIES
Ian Domowitz
Investment Technology Group, Inc.,
STOCK EXCHANGES
Roger K. Doost
Clemson University
BUDGETS AND BUDGETING
Douglas R. Emery
University of Miami
CAPITAL INVESTMENTS
Jerry S. Evans
University of Houston
COMMUNICATIONS IN BUSINESS
Samir Fahmy
St. John's University
SECURITIES ACTS: REQUIREMENTS FOR ACCOUNTING
John D. Finnerty
Fordham University
CAPITAL INVESTMENTS
Mary L. Fischer
University of Texas at Tyler
GOVERNMENT ACCOUNTING SINGLE AUDIT ACT OF 1984
Marie E. Flatley
San Diego State University
COMMUNICATION CHANNELS POLICY DEVELOPMENT
Carrie Foley
Baldwin School, Hiram, Maine
TIME MANAGEMENT
Nashwa George
Montclair State University
PUBLIC OVERSIGHT BOARD REENGINEERING WORK MEASUREMENT
Roy J. Girasa
Pace University
BANKRUPTCY
Rajeev K. Goel
Illinois State University
OLIGOPOLY
Keith Goree
St. Petersburg College
ETHICS: AN OVERVIEW
Patrick M. Graham
MARKET SEGMENTATION
Audrey A. Gramling
Georgia State University
INTERNAL CONTROL SYSTEMS
Patricia R. Graves
Eastern Illinois University
ERGONOMICS
MOTIVATION
Winifred L. Green
DISCOUNT STORES
MARKETING CONCEPT
TELEMARKETING
TRADE SHOWS
Mary Brady Greenawalt
Greensboro, North Carolina
FINANCIAL STATEMENT ANALYSIS
Janet S. Greenlee
University of Dayton
NOT-FOR-PROFIT ACCOUNTING
Lisa E. Gueldenzoph
North Carolina A&T State University
ARTIFICIAL INTELLIGENCE
CAREERS IN INFORMATION PROCESSING
CORPORATE EDUCATION
INTERNET
PRIVACY AND SECURITY
Mahendra Gujarathi
Bentley College
INTERNATIONAL ACCOUNTING STANDARDS
Louise Dratler Haberman
NASBA
NATIONAL ASSOCIATION OF STATE BOARDS OF ACCOUNTANCY
Jewel E. Hairston
Virginia State University
BUSINESS PROFESSIONALS OF AMERICA
DECA
ENTREPRENEURSHIP
Gary Hansen
Brigham Young University
DATABASES
John W. Hansen
PRODUCTIVITY
Richard O. Hanson
Southern New Hampshire University
FORENSIC ACCOUNTING
Jan Hargrave
Jan Hargrave & Associates
LISTENING SKILLS IN BUSINESS
SPEAKING SKILLS IN BUSINESS
Jean E. Harris
Pennsylvania State University, Harrisburg
CHIEF FINANCIAL OFFICERS ACT OF 1990 AND FEDERAL FINANCIAL MANAGEMENT ACT OF 1994
INCOME TAX: HISTORICAL PERSPECTIVES
UNITED STATES GOVERNMENT ACCOUNTABILITY OFFICE
Trish W. Harris
The Institute of Internal Auditors
INSTITUTE OF INTERNAL AUDITORS
Thomas Haynes
Illinois State University
ETHICS IN MANAGEMENT
MANAGEMENT/LEADERSHIP STYLES
MANUFACTURING
SOCIAL RESPONSIBILITY AND ORGANIZATIONAL ETHICS
Matthew F. Hazzard
GOODS AND SERVICES
K. Virginia Hemby-Grubb
Middle Tennessee State University
DOCUMENT PROCESSING
Ronda B. Henderson
North Carolina A&T State University
INFORMATION PROCESSING: HISTORICAL PERSPECTIVES
PROGRAMMING
Harvey S. Hendrickson
Florida International University
ACCOUNTING
Patrick J. Highland
Iowa City Community School District
DIVERSITY IN THE WORKPLACE
EMPLOYEE ASSISTANCE PROGRAMS
HUMAN RELATIONS
Laurie Collier Hillstrom
Northern Lights Writers Group
CONSUMER ADVOCACY AND PROTECTION
Val Hinton
Delta State University
AMERICAN MARKETING ASSOCIATION
CONSUMER BILL OF RIGHTS
ENVIRONMENTAL PROTECTION AGENCY
FOOD AND DRUG ADMINISTRATION
INTERSTATE COMMERCE COMMISSION
NATIONAL RETAIL FEDERATION
NATIONAL TRANSPORTATION SAFETY BOARD
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
SECURITIES AND EXCHANGE COMMISSION
SMALL BUSINESS ADMINISTRATION
STANDARD METROPOLITAN STATISTICAL AREAS
Vicky B. Hoffman
University of Pittsburgh
COMPILATION AND REVIEW SERVICES
Edward Wei-Te Hsieh
alifornia State University, Los Angeles
MONETARY POLICY
Lisa S. Huddlestun
MACROECONOMICS/MICROECONOMICS
Jesse W. Hughes
Old Dominion University, emeritus
GOVERNMENTAL ACCOUNTING STANDARDS BOARD
David J. Hyslop
Bowling Green State University
TRAINING AND DEVELOPMENT
Christine M. Irvine
VOICE MESSAGING
Jeffrey L. Jacobs
Quinnipiac University
TAXATION
Christine Jahn
University of Bamberg
HUMAN RESOURCE MANAGEMENT
ORGANIZATIONAL STRUCTURE
Edmund L. Jenkins
Norwalk, Connecticut
GENERALLY ACCEPTED ACCOUNTING PRINCIPLES
Carol Larson Jones
California State Polytechnic University, Pomona
ONLINE EDUCATION
TELECOMMUTING
Randy L. Joyner
Wilkesboro, North Carolina
CAREERS IN MARKETING
CERTIFICATIONS, LICENSURES, AND DESIGNATIONS
COPYRIGHTS
PATENTS
TRADEMARKS
Burton S. Kaliski
Southern New Hampshire University
CREDIT/DEBIT/TRAVEL CARDS
Surendra K. Kaushik
Pace University
CAPITAL MARKETS
FINANCE
FINANCIAL INSTITUTIONS
Edward J. Keller, Jr.
INSURANCE
Lawrence A. Klein
Bentley College
ACTIVITY-BASED MANAGEMENT
COST ALLOCATION
Masaaki Kotabe
Temple University
INTERNATIONAL INVESTMENT
TRADING BLOCS
Alan G. Krabbenhoft
Roosevelt University
SERVICE INDUSTRIES
Lawrence M. Krackov
FINANCE
Tatum Krause
University of Hartford
TARGET MARKETING
Janel Kupferschmid
Bloomington, Illinois
ANTITRUST LEGISLATION
OPERATIONS MANAGEMENT
Dennis J. LaBonty
Utah State University
NETWORKING
Gerard A. Lange
St. John's University
FRAUDULENT FINANCIAL REPORTING
Audrey E. Langill
SHOPPING
Christine F. Latino
Atkinson, New Hampshire
MARKETING RESEARCH
Lee Wonsick Lee
Central Connecticut State University
EMPLOYEE COMPENSATION
LEADERSHIP
PERFORMANCE APPRAISAL
Mark Lefebvre
INVENTORY CONTROL
Joel Lerner
Monticello, New York
INVESTMENTS
PERSONAL FINANCIAL PLANNING
STOCK INDEXES
STOCKS
Paula Lee Luft
Black Hawk College-East Campus
COLLECTIVE BARGAINING
Roger L. Luft
Eastern Illinois University, retired
CIRCULAR FLOW
ECONOMICS
ECONOMICS: HISTORICAL PERSPECTIVES
ETHICS IN ECONOMICS
FORECASTING IN BUSINESS
MANAGEMENT
MANAGEMENT: HISTORICAL PERSPECTIVES
QUALITY MANAGEMENT
Mary Jean Lush
Delta State University
AMERICAN MARKETING ASSOCIATION
CONSUMER BILL OF RIGHTS
CONSUMER PROTEST
ENVIRONMENTAL PROTECTION AGENCY
FOOD AND DRUG ADMINISTRATION
INTERSTATE COMMERCE COMMISSION
NATIONAL RETAIL FEDERATION
NATIONAL TRANSPORTATION SAFETY BOARD
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)
SECURITIES AND EXCHANGE COMMISSION
SMALL BUSINESS ADMINISTRATION
STANDARD METROPOLITAN STATISTICAL AREAS
James J. Maroney
Northeastern University
ANALYTICAL PROCEDURES
Laurence Mauer
St. John's University
SECURITIES ACTS: REQUIREMENTS FOR ACCOUNTING
Dorothy A. Maxwell
Sacopee Valley High School, Hiram, Maine
DATABASES
DIGITAL DIVIDE
FACSIMILE REPRODUCTION
INTERNATIONAL ASSOCIATION OF ADMINISTRATIVE PROFESSIONALS
INTERNATIONAL BUSINESS
NATIONAL BUSINESS EDUCATION ASSOCIATION
NO CHILD LEFT BEHIND LEGISLATION
SKILLSUSA
TELEPHONE SKILLS
TEMPORARY EMPLOYMENT
WORKERS' COMPENSATION
G. W. Maxwell
San Jose State University, retired
CAREERS IN LAW FOR BUSINESS
CONSUMER PRICE INDEX
CORPORATIONS
FISCAL POLICY
GLOBAL ECONOMY
JOB SATISFACTION
LABOR UNIONS
MONOPOLY
SOLE PROPRIETORSHIP
WRITING SKILLS IN BUSINESS
Marty Maxwell
Creative Composition, Inc.
COMPUTER GRAPHICS
Cheri Reither Mazza
Fordham University
GENERALLY ACCEPTED ACCOUNTING PRINCIPLES
Donna L. McAlister-Kizzier
Morehead State University
DIVISION OF LABOR
NEGOTIATION
Thaddeus McEwen
North Carolina A&T State University
CAREERS IN MANAGEMENT
Melanie A. Meche
University of Louisiana, Lafayette
ETHICS IN INFORMATION PROCESSING
Barry C. Melancon
American Institute of CPAs
AMERICAN INSTITUTE OF CERTIFIED PUBLIC ACCOUNTANTS
Earl C. Meyer
Eastern Michigan University, retired
CONSUMER AND BUSINESS PRODUCTS
DISCOUNT STORES
GOODS AND SERVICES
MARKET SEGMENTATION
MARKETING CONCEPT
MASS MARKETING
TELEMARKETING
TRADE SHOWS
Mary Michel
Manhattan College
COST-BENEFIT ANALYSIS
NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM
Michael Milbier
San Jose, California
ADVERTISING
CRIME AND FRAUD
GOVERNMENT ROLE IN BUSINESS
INTERNATIONAL TRADE
PRICING
PRODUCT LABELING
PRODUCT LINES
PRODUCT MIX
PROMOTION
James E. Miles
VIDEOCONFERENCING
Allie F. Miller
Drexel University
ACCOUNTING CYCLE
BONDS
Theodore J. Mock
University of Southern California
ACCOUNTING INFORMATION SYSTEMS
Hassan Mohammadi
Illinois State University
MONEY SUPPLY
Melvin Morgenstein
Plainview, New York
FEDERAL RESERVE SYSTEM
George A. Mundrake
Ball State University
MULTIMEDIA SYSTEMS
Robert J. Muretta, Jr.
Touro University International
GOVERNMENT FINANCIAL REPORTING
Michael Nelson
TRANSFER PAYMENTS
Anna Nemesh
University of Maryland
OFFICE TECHNOLOGY
PARTNERSHIPS
Mary Nemesh
Anne Arundel County Public Schools
INFORMATION PROCESSING
TELECOMMUNICATIONS
Bernard H. Newman
Pace University
ASSOCIATION OF CERTIFIED FRAUD EXAMINERS
BUREAU OF LABOR STATISTICS
CAREERS IN ACCOUNTING
FINANCIAL FORECASTS AND PROJECTIONS
GOVERNMENT AUDITING STANDARDS
INTELLECTUAL CAPITAL
INTERNATIONAL MONETARY FUND
MERGERS AND ACQUISITIONS
PUBLIC COMPANY ACCOUNTING OVERSIGHT BOARD
STANDARD COSTING
UNIFORM CERTIFIED PUBLIC ACCOUNTANT EXAMINATION
Cheryl L. Noll
Eastern Illinois University
CHANGE PROCESS
MANAGEMENT: AUTHORITY AND RESPONSIBILITY
ORGANIZATIONAL BEHAVIOR AND DEVELOPMENT
Carol J. Normand
University of Wisconsin–Whitewater
ACCOUNTING: HISTORICAL PERSPECTIVES
Mary Ellen Oliverio
Pace University
AGENCY THEORY
BONDS
CAREERS IN ACCOUNTING
COST-BENEFIT ANALYSIS
FINANCE: HISTORICAL PERSPECTIVES
GOVERNMENT AUDITING STANDARDS
MERGERS AND ACQUISITIONS
PERFORMANCE AUDITS
STANDARD COSTING
UNIFORM CERTIFIED PUBLIC ACCOUNTANT EXAMINATION
Sharon Lund O'Neil
Univeristy of Houston
COMMUNICATIONS IN BUSINESS
PRODUCTIVITY
Don M. Pallais
Richmond, Virginia
ASSURANCE SERVICES
Priscilla Payne
Institute of Management Accountants
CERTIFIED MANAGEMENT ACCOUNTANT (CMA)/CERTIFIED IN FINANCIAL MANAGEMENT (CFM)
Louis E. Pelton
University of North Texas
CHANNELS OF DISTRIBUTION
Lawrence F. Peters, Jr.
Sacopee Valley High School, Hiram, Maine
CIVIL RIGHTS ACT OF 1964
EQUAL EMPLOYMENT OPPORTUNITY ACT OF 1972
EQUAL PAY ACT OF 1963
EUROPEAN UNION
Nikole M. Pogeman
AMERICAN MANAGEMENT ASSOCIATION
AMERICANS WITH DISABILITIES ACT OF 1990
Jeffrey J. Pompe
Francis Marion University
DEREGULATION
Karen J. Puglisi
CLASSIC BRANDS
Zane K. Quible
Oklahoma State University
OFFICE LAYOUT
Robert F. Randall
IMA
INSTITUTE OF MANAGEMENT ACCOUNTANTS
Barry L. Reece
CUSTOMER SERVICE
Brenda J. Reinsborough
Yarmouth, Maine
HEALTH ISSUES IN BUSINESS
MEETING MANAGEMENT
Tod W. Rejholec
NATIONAL LABOR RELATIONS BOARD
James R. Rinehart
Francis Marion University, emeritus
DEREGULATION
Wendy Rinholen
Black Hawk College, East Campus
CAREERS IN ECONOMICS
Rita Shaw Rone
Gulf Breeze, Florida
SEXUAL HARASSMENT
Jim D. Rucker
Fort Hays State University
STRESS
Robert J. Sack
University of Virginia
EARNINGS MANAGEMENT
Massimo Santicchia
Standard & Poor's
FINANCE
Marcy Satterwhite
Lake Land College
COMPETITION
COOPERATIVE
DECISION MAKING
EMPLOYEE BENEFITS
JOB ENRICHMENT
Jennifer L. Scheffer
Manchester, New Hampshire
FADS
PUBLICITY
B. June Schmidt
READING SKILLS IN BUSINESS
Armand Seguin
Emporia State University
HARDWARE
INTRANET/EXTRANET
Cynthia Shelton (Anast) Seguin
Emporia State University
HARDWARE
INTRANET/EXTRANET
Anand G. Shetty
Iona College
BUSINESS CYCLE
ETHICS IN FINANCE
INSURANCE
MUTUAL FUNDS
STOCK EXCHANGES
Victoria Shoaf
St. John's University
FINANCIAL STATEMENTS
Kathleen Simons
Bryant College
STATE SOCIETIES OF CPAS
Sharon K. Slick
CONSUMER AND BUSINESS PRODUCTS
Douglas C. Smith
University of Kentucky
INFORMATION SYSTEMS
SOFTWARE
G. Stevenson Smith
West Virginia University
COST-VOLUME-PROFIT ANALYSIS
NOT-FOR-PROFIT ACCOUNTING
Mark J. Snyder
MSA Consulting Group
ARTIFICIAL INTELLIGENCE
CAREERS IN INFORMATION PROCESSING
CORPORATE EDUCATION
INTERNET
PRIVACY AND SECURITY
Patricia A. Spirou
Southern New Hampshire University
FRANCHISING
INTERSTATE COMMERCE
PRICE FIXING
RETAILERS
WHOLESALERS
Wanda L. Stitt-Gohdes
University of Georgia
STANDARD-BASED WORK PERFORMANCE
James E. Stoddard
Appalachian State University
MARKETING: HISTORICAL PERSPECTIVES
David Strutton
University of North Texas
CHANNELS OF DISTRIBUTION
Jan Sweeney
Baruch College
ETHICS IN ACCOUNTING
John A. Swope
East Carolina University
ADVERTISING AGENCIES
ETHICS IN MARKETING
Ellen Jean Szarleta
Indiana University Northwest
ECONOMIC DEVELOPMENT
Philip D. Taylor
Wesleyan College
INTERACTIVE TECHNOLOGY
Jay C. Thibodeau
Bentley College
AUDITING
Gary P. Tripp
Southern New Hampshire University
BALANCE OF TRADE
Allen D. Truell
Ball State University
ADVERTISING
CHANNELS OF DISTRIBUTION
CRIME AND FRAUD
GOVERNMENT ROLE IN BUSINESS
GREEN MARKETING
INTERNATIONAL TRADE
MARKETING
MARKETING MIX
PRICING
PROMOTION
SOCIAL MARKETING
Gregory P. Valentine
University of Southern Indiana
GROSS DOMESTIC PRODUCT (GDP)
INCOME
John Vann
Ball State University
TRIPLE BOTTOM LINE REPORTING
Carson Varner
Illinois State University
ETHICS IN LAW FOR BUSINESS
LAW IN BUSINESS
Miklos A. Vaserhelyi
Rutgers University
ELECTRONIC COMMERCE
Annette Vincent
University of Louisiana, Lafayette
ETHICS IN INFORMATION PROCESSING
Michelle Voto
Hesser College
LIFESTYLES
Julie A. Watkins
Brownfield, Maine
OTTAGE INDUSTRIES
Roman L. Weil
University of Chicago
COSTS
TIME VALUE OF MONEY
Jill T. White
University of West Florida
FUTURE BUSINESS LEADERS OF AMERICA
SCHOOL TO CAREER MOVEMENT
Kathy Williams
IMA
INSTITUTE OF MANAGEMENT ACCOUNTANTS
Patricia Williams
University of Pennsylvania
CONSUMER BEHAVIOR
Scott Williams
Burlington, NC
ADVERTISING AGENCIES
Mark D. Wilson
Ohio State University
CAREERS IN FINANCE
Denise Woodbury
Southern Utah University
CURRENCY EXCHANGE
ECONOMIC SYSTEMS
MONEY
OPPORTUNITY COST
Charles W. Wootton
Eastern Illinois University
ACCOUNTING: HISTORICAL PERSPECTIVES
Ralph D. Wray
Bloomington, Indiana
ECONOMIC ANALYSIS
Norman S. Wright
Brigham Young University
STRATEGIC MANAGEMENT
Ray L. Young
Brigham Young University
DESKTOP PUBLISHING
WORD PROCESSING
Jensen J. Zhao
Ball State University
CYBER CRIME
E-MARKETING
IDENTITY THEFT
PUBLIC RELATIONS
RESEARCH IN BUSINESS
